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Volume 12 Number 3 Year - 2018
Number of articles: 14

1. Josef Scheuerlein, Helena Chládková, Klaus Bauer 551-572
TRANSFORMATIONAL LEADERSHIP QUALITIES DURING THE FINANCIAL CRISIS - A CONTENT ANALYSIS OF CEOS LETTER TO SHAREHOLDERS
10.18421/IJQR12.03-01
2. Marina Polyakova, Gennadiy Rubin, Gennadiy Gun, Yulia Danilova 573-592
PRINCIPLES OF MATHEMATICAL MODELING THE CONSENSUS ACHIEVEMENT DURING THE DEVELOPMENT OF REGULATORY DOCUMENTS REQUIREMENTS FOR METAL PRODUCTS
10.18421/IJQR12.03-02
3. Bashar Al-Majali, Mervat Almhirat 593-608
THE ROLE OF EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) IN IMPROVING PUBLIC SECTOR EFFICIENCY AND IT'S IMPACTS ON CUSTOMER SATISFACTION EMPLOYEES RESULTS AND CORPORATE IMAGE
10.18421/IJQR12.03-03
4. Ibrahim Badi, Mohamed Ballem, Ali Shetwan 609-624
SITE SELECTION OF DESALINATION PLANT IN LIBYA BY USING COMBINATIVE DISTANCE-BASED ASSESSMENT (CODAS) METHOD
10.18421/IJQR12.03-04
5. Ardeshir Bazrkar, Siavash Mirzaei Milani, Salar Alavi Nasab 625-638
THE RELATIONSHIP BETWEEN MANAGEMENT COMMITMENT TO SERVICE QUALITY AND ORGANIZATIONAL OUTPUTS CONSIDERING THE MEDIATING ROLE OF EFFECTIVE PARTICIPATION OF EMPLOYEES IN BANKING SERVICES
10.18421/IJQR12.03-05
6. Tigor Sitorus, Milawati Yustisia 639-654
THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER TRUST TOWARD CUSTOMER LOYALTY: THE ROLE OF CUSTOMER SATISFACTION
10.18421/IJQR12.03-06
7. Mohd Rizaimy Shaharudin, Siti Fairuza Hassam, Jamaludin Akbar, Nik Ramli Nik Abdul Rashid, Noor Fatihah Natashabih Mohd Noor 655-676
DETERMINANTS OF ISO 9001 QUALITY MANAGEMENT SYSTEM EFFECTIVENESS AMONGST ELECTRICAL AND ELECTRONICS MANUFACTURING FIRMS IN MALAYSIA
10.18421/IJQR12.03-07
8. Alexander Zuñiga-Collazos, Marysol Castillo-Palacio, Raul Andrñs Tabarquino-Muñoz, Esperanza Collazos-Zuñiga 677-688
PROCESS INNOVATIONS IN TOURIST COMPANIES
10.18421/IJQR12.03-08
9. Todor Kundurzhiev, Yanka Prodanova, Milena Yancheva-Stoicheva, Nevena Tsacheva, Lidia Hristova 689-702
OWNERSHIP OF MEDICAL INSTITUTIONS IN BULGARIA - IMPACT ON THE QUALITY OF WORKING LIFE OF WORKERS
10.18421/IJQR12.03-09
10. Carme Martínez-Costa, Júlia Pladevall Viladecans, Marta Mas-Machuca, Frederic Marimon 703-722
BEHAVIORAL PROFILES OF CONSUMERS OF ONLINE TRAVEL AGENCIES
10.18421/IJQR12.03-10
11. Tanja Radošević, Goran Bulatović, Ljiljana Bulatović 723-740
QUALITY OF LIFE SHOWN IN CORRELATIONS BETWEEN SIGNIFICANT SOCIO-PERSONAL VALUES OF STUDENTS AND EMPLOYEES AND THEIR ATTITUDES TOWARDS CHANGE
10.18421/IJQR12.03-11
12. Branko Vučijak, Mugdim Pašić, Jelena Jovanović, Altin Idrizi, Thaqi Xhevdet, Eldar Kurbanov, Hadis Bajrić, Edin Kadrić, Ranka Gojković 741-756
PRACTICES IN ENTREPRENEURSHIP EDUCATION IN SOUTH EAST EUROPE AND RUSSIA
10.18421/IJQR12.03-12
13. Michela Poli, Davide Cornolti, Silvia Pardini, Giorgio Iervasi 757-772
HOW AND WHY TO IMPLEMENT A PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC RESEARCH INSTITUTIONS: THE APPROACH AND THE EXPERIENCE OF A LARGE MULTIDISCIPLINARY ITALIAN CENTRE
10.18421/IJQR12.03-13
14. Felipe Vannucchi de Camargo, João Pedro Teixeira Peixoto de Queiroz, Antonio Carlos de Figueiredo Silveira, Tassio Fernando Pezzin Pin, Judenor Marchioro, Massimiliano Vaccari 773-788
RETROSPECT OF THE INFLUENCE OF TRANSPORTATION IN THE DELIVERED QUALITY OF PALLETIZED PRODUCT
10.18421/IJQR12.03-14