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Volume 11 Number 1 Year - 2017
Number of articles: 15
| 1. Slavko Arsovski | 1-2 |
| Editorial | |
| 2. Dominik Zimon | 3-16 |
| THE IMPACT OF TQM PHILOSOPHY FOR THE IMPROVEMENT OF LOGISTICS PROCESSES IN THE SUPPLY CHAIN 10.18421/IJQR11.01-01 | |
| 3. Goutam Kumar Kundu | 17-34 |
| QUALITY IN HIGHER EDUCATION FROM DIFFERENT PERSPECTIVES: A LITERATURE REVIEW 10.18421/IJQR11.01-02 | |
| 4. Saveta Vukadinovic, Marko Djapan, Ivan Macuzic | 35-50 |
| EDUCATION FOR LEAN & LEAN FOR EDUCATION: A LITERATURE REVIEW 10.18421/IJQR11.01-03 | |
| 5. Nicole Kalemba, Fernando Campa-Planas | 51-70 |
| AN OVERVIEW OF THE QUALITY CONCEPT IN THE AIR TRANSPORTATION BUSINESS: A SYSTEMATIC LITERATURE REVIEW 10.18421/IJQR11.01-04 | |
| 6. Manish Kumar Roy, Amitava Ray, B. B. Pradhan | 71-94 |
| NON-TRADITIONAL MACHINING PROCESS SELECTION - AN INTEGRATED APPROACH 10.18421/IJQR11.01-05 | |
| 7. Sona Karkoskova | 95-112 |
| MBI FRAMEWORK EXTENSION TOWARDS CLOUD SERVICE IMPROVEMENT FROM CONSUMER PERSPECTIVE 10.18421/IJQR11.01-06 | |
| 8. Pavle Popovic, Radovan Orlandic | 113-130 |
| SYSTEMS FOR IMPROVEMENT OF BUSINESS INTEGRATED MANAGEMENT PROCESSES IN PORTS 10.18421/IJQR11.01-07 | |
| 9. Ismail Wilson Taifa, Darshak A. Desai | 131-148 |
| USER REQUIREMENTS CUSTOMIZATION AND ATTRACTIVE QUALITY CREATION FOR DESIGN IMPROVEMENT ATTRIBUTES 10.18421/IJQR11.01-08 | |
| 10. Luis Fonseca, Jose Pedro Domingues | 149-158 |
| ISO 9001:2015 EDITION-MANAGEMENT, QUALITY AND VALUE 10.18421/IJQR11.01-09 | |
| 11. Ermias Tesfaye, Tekalign Lemma, Eshetie Berhan, Birhanu Beshah | 159-172 |
| KEY PROJECT PLANNING PROCESSES AFFECTING PROJECT SUCCESS 10.18421/IJQR11.01-10 | |
| 12. Musrrat Parveen, Khalid Maimani, Norizan M. Kassim | 173-194 |
| QUALITY OF WORK LIFE: THE DETERMINANTS OF JOB SATISFACTION AND JOB RETENTION AMONG RNs AND OHPs 10.18421/IJQR11.01-11 | |
| 13. Gordana Todorovic, Vladimir Kojic | 195-208 |
| IMPACT OF REALIZED IMS SYSTEM IN PRODUCTION AND DISTRIBUTION OF WATER ON QUALITY OF LIFE 10.18421/IJQR11.01-12 | |
| 14. Muwafaq M. Alkubaisi | 209-220 |
| SHORTCUT METHODS FOR SIMPLEX-BASED SENSITIVITY ANALYSIS OF LINEAR PROGRAMMING AND RELATED SOFTWARE ISSUES 10.18421/IJQR11.01-13 | |
| 15. Alem Colakovic, Himzo Bajric | 221-240 |
| ASSESSING CUSTOMER SATISFACTION BASED ON QoS PARAMETERS 10.18421/IJQR11.01-14 | |