1. Aleksandar Djordjevic, Milan Eric, Aleksandar Aleksic, Snezana Nestic, Svetlana Stojanovic | 3-14 |
OPTIMIZATION OF MACHINING PROCESSES USING THE ABC METHOD AND GENETIC ALGORITHM |
2. Arun Vijay | 3-14 |
APPRAISAL OF STUDENT RATING AS A MEASURE TO MANAGE THE QUALITY OF HIGHER EDUCATION IN INDIA: AN INSTITUTIONAL STUDY USING SIX SIGMA MODEL APPROACH |
3. Wieslaw Lukasinski | 3-14 |
SELF ASSESSMENT AS A SOURCE OF KNOWLEDGE IN THE PROCESS OF AN ORGANISATION IMPROVEMENT |
4. Mohammad Ashiqur Rahman Khan, Stanislav Karapetrovic | 335-346 |
IMPLEMENTING AN ISO 10001-BASED PROMISE IN INPATIENTS CARE |
6. Marija Blagojevic, Zivadin Micic | 359-372 |
ADAPTING E-COURSES USING DATA MINING TECHNIQUES - PDCA APPROACH AND QUALITY SPIRAL |
7. Aleksandar Vujovic, Zdravko Krivokapic, Jelena Jovanovic, Sanja Pekovic, Radivoje Micunovic | 373-382 |
BUSINESS PROCESS IMPROVEMENT BY APPLYING BENCHMARKING BASED MODEL |
8. Piotr Kafel, Jelena Jovanovic, Zdravko Krivokapic, Aleksandar Vujovic | 3-14 |
MONITORING, MEASUREMENT, ANALYSIS AND REVIEW IN POLISH AND MONTENEGRIN ORGANIZATIONS ACCORDING TO THE ISO 9004 MANAGEMENT MATURITY MODEL |
9. Srdjan Nikezic, Dobrica Stojkovic, Boban Djurovic, Aleksandar Djordjevic | 393-410 |
LEADERSHIP NETWORK BLAKE, MOUTON AND MCCANSE: CASE STUDY - LEADERSHIP STYLES AND DIMENSIONS IN ONE OF THE LOCAL SELF-GOVERNMENTS IN SERBIA |
10. Ashit Chakraborty, Anwer Khurshid | 411-420 |
MEASUREMENT ERROR EFFECT ON THE POWER OF CONTROL CHART FOR ZERO-TRUNCATED POISSON DISTRIBUTION |
11. Katarina Kanjevac Milovanovic | 421-430 |
THE REVIEW OF PROBLEM AND THE ADVANTAGE OF INVESTING IN A PROJECT OBTAINING CE MARK |
12. T.S. Nanjundeswaraswamy, D.R. Swamy | 431-442 |
QUALITY OF WORKLIFE OF EMPLOYEES IN PRIVATE TECHNICAL INSTITUTIONS |