1. Slavko Arsovski | 489-490 |
Editorial |
2. Sanjay Mantri, Santosh Jaju | 491-506 |
COST OF QUALITY MANAGEMENT IN INDIAN INDUSTRIES: A PRACTICAL INSIGHT 10.18421/IJQR11.03-01 |
3. Boris Novarlić,Željko Stević, Predrag Đurić, Marko Vasiljević | 507-524 |
EFFICIENCY IN ORGANIZING TRANSPORT ROUTES AS PART OF THE CITY WASTE MANAGEMENT: PROPOSAL FOR INNOVATIVE WAY OF TRANSPORT 10.18421/IJQR11.03-02 |
4. Joghee Ravichandran | 525-542 |
SIX SIGMA-BASED RANGE AND STANDARD DEVIATION CHARTS FOR CONTINUOUS QUALITY IMPROVEMENT 10.18421/IJQR11.03-03 |
5. Olga Soboleva, Olga Nogovitsina, Elena Syrtsova, Olga Tokmakova | 543-558 |
METHODOLOGY OF REGIONAL GOVERNANCE QUALITY ASSESSMENT 10.18421/IJQR11.03-04 |
6. Stanislav E. Elkin, Olga S. Elkina, Sergey Y. Metelev | 559-572 |
DESIGN METHODS OF HUMAN DEVELOPMENT MANAGEMENT SYSTEM 10.18421/IJQR11.03-05 |
7. Vladimir Kozlovskiy, Dimitriy Aydarov | 573-586 |
DEVELOPMENT OF REMOTE TOOLS TO ASSESS THE EFFECTIVENESS AND QUALITY OF CAR SERVICE ENTERPRISES WORK 10.18421/IJQR11.03-06 |
8. Muhammad Madi Bin Abdullah, Juan José Tarí | 587-602 |
HARD QUALITY MANAGEMENT AND PERFORMANCE: THE MODERATING ROLE OF SOFT QUALITY MANAGEMENT 10.18421/IJQR11.03-07 |
9. Nilesh Pancholi, Mangal Bhatt | 603-626 |
QUALITY ENHANCEMENT IN
MAINTENANCE PLANNING THROUGH
NON-IDENTICAL FMECA APPROACHES 10.18421/IJQR11.03-08 |
10. Fulufhelo Nemavhola, Kemlall Ramdass | 627-642 |
USING STATISTICAL PROCESS CONTROL AND SIX SIGMA TO CRITICALLY ANALYSE SAFETY OF HELICAL SPRINGS: A RAILWAY CASE STUDY 10.18421/IJQR11.03-09 |
11. Nenko Brkljač | 643-654 |
THE HIGHEST HIERARCHICAL PRINCIPLE FOR QMS IN PROFIT-ORIENTED ORGANIZATIONS 10.18421/IJQR11.03-10 |
12. Sabahudin Jašarević, Dšeraldina Miličević, Safet Brdarević, Samir Lemeš | 655-676 |
MEASUREMENT OF ORGANIZATIONAL CULTURE IN PUBLIC ADMINISTRATION: CASE STUDY OF 5 MUNICIPALITIES IN BOSNIA AND HERZEGOVINA 10.18421/IJQR11.03-11 |
13. Marija Ivaniš, Nebojsa Pavlović | 677-690 |
UNIVERSAL VALUES AND ETICAL BEHAVIOUR OF HOTEL MANAGERS IN CROATIA 10.18421/IJQR11.03-12 |
14. Dalia Suša Vugec, Mario Spremić, Mirjana Pejić Bach | 691-716 |
IT GOVERNANCE ADOPTION IN BANKING AND INSURANCE SECTOR: LONGITUDINAL CASE STUDY OF COBIT USE 10.18421/IJQR11.03-13 |
15. Tadeja Jere Jakulin, Rudi Čop | 717-728 |
SUNSPOT CYCLES IMPACTS ON TOURISM AND QUALITY OF LIFE 10.18421/IJQR11.03-14 |