Volume 9 Number 2 Year - 2015
Number of articles: 12
Authors: Eduardo G. Salgado, Elizabete Ribeiro Sanches da Silva, Carlos Eduardo Sanches da Silva, Carlos Henrique Pereira Mello | 185-196 | |
Authors: Zuzana Kapsdorferova, Maria Kadlecikova, Emilia Svitova | 197-208 | |
UTILIZATION OF QUALITY MANAGERIAL SYSTEMS IN BUSINESS ENTITIES IN THE SLOVAK REPUBLIC | ||
Authors: Sabahudin Jasarevic, Safet Brdarevic, Mustafa Imamovic, Magdalena Diering | 209-230 | |
Authors: Osmo Kauppila, Janne Harkonen, Seppo Vayrynen | 231-242 | |
Authors: Radoica Luburic, Milan Perovic, Rajko Sekulovic | 243-250 | |
Authors: Yerriswamy Wooluru, D.R. Swamy, P. Nagesh | 251-264 | |
Authors: Marta Kadlubek, Janusz Grabara | 265-278 | |
CUSTOMERS' EXPECTATIONS AND EXPERIENCES WITHIN CHOSEN ASPECTS OF LOGISTIC CUSTOMER SERVICE QUALITY | ||
Authors: Cristiano Fragassa | 143-154 | |
LIMITS IN APPLICATION OF INTERNATIONAL STANDARDS TO INNOVATIVE CERAMIC SOLUTIONS | ||
Authors: Massimo Andretta, Floriana Coppola, Ana Pavlovic | 299-308 | |
Authors: Nebojsa Pavlovic | 309-322 | |
Authors: Galina Mozhaeva, Nina Aniskina, Polina Mozhaeva Renha, Galina Serbina | 323-338 | |
DEVELOPMENT OF VET QUALITY IN RUSSIA IN THE CONTEXT OF THE EUROPEAN MODEL OF EDUCATION QUALITY CQAF | ||
Authors: Sergey Trapitsin, Olga Krokinskaya, Victor Timchenko | 339-354 | |