| Authors: Slavko Arsovski | 1-2
|
| Editorial
| |
| Authors: Adriana Vallejo, Efstathios Stefos, Adrián Narváez | 3-16
|
| SERVICE QUALITY ANALYSIS OF UNIVERSITIES IN CUENCA, ECUADOR
| |
| DOI: 10.18421/IJQR12.01-01 | |
| Authors: Jean-Claude Malela-Majika, Busanga Jerome Kanyama, Eeva Maria Rapoo | 17-42
|
| IMPROVED SHEWHART-TYPE X CONTROL SCHEMES UNDER NON-NORMALITY ASSUMPTION: A MARKOV CHAIN APPROACH
| |
| DOI: 10.18421/IJQR12.01-02 | |
| Authors: Anna Makarova, Nataliya Tarasova, Valery Meshalkin, Igor Kukushkin, Evgeniya Kudryavtseva, Rafael Kantyukov, Elena Reshetova | 43-62
|
| ANALYSIS OF THE MANAGEMENT SYSTEM IN THE FIELD OF ENVIRONMENTAL PROTECTION OF RUSSIAN CHEMICAL COMPANIES
| |
| DOI: 10.18421/IJQR12.01-03 | |
| Authors: Taposh Kumar Kapuria, C. L. Karmaker | 63-80
|
| CUSTOMER DRIVEN QUALITY IMPROVEMENT OF JUTE YARN USING AHP BASED QFD: A CASE STUDY
| |
| DOI: 10.18421/IJQR12.01-04 | |
| Authors: Ardeshir Bazrkar, Solyeman Iranzadeh, Naser Feghhi Farahmand | 81-94
|
| IDENTIFYING AND SELECTING THE STRATEGIC PROCESS USING THE CROSS-EFFICIENCY APPROACH BASED ON SATISFACTION LEVEL AND EXTENDED BALANCED SCORECARD
| |
| DOI: 10.18421/IJQR12.01-05 | |
| Authors: Talknice Saungweme, Nicholas M. Odhiambo | 95-110
|
| DEBT DYNAMICS IN ZIMBABWE: REFORMS, TRENDS AND CHALLENGES
| |
| DOI: 10.18421/IJQR12.01-06 | |
| Authors: Natalia Vasilyeva, Natalia Koteleva, Pavel Ivanov | 111-128
|
| QUALITY ANALYSIS OF TECHNOLOGICAL PROCESS CONTROL
| |
| DOI: 10.18421/IJQR12.01-07 | |
| Authors: Anuj Singla, Inderpreet Singh Ahuja, Amanpreet Singh Sethi | 129-146
|
| COMPARATIVE ANALYSIS OF TECHNOLOGY PUSH STRATEGIES INFLUENCING SUSTAINABLE DEVELOPMENT IN MANUFACTURING INDUSTRIES USING TOPSIS AND VIKOR TECHNIQUE
| |
| DOI: 10.18421/IJQR12.01-08 | |
| Authors: Chijioke Nwachukwu, Helena Chladkova, Olatunji Fadeyi | 147-164
|
| STRATEGY FORMULATION PROCESS AND INNOVATION PERFORMANCE NEXUS
| |
| DOI: 10.18421/IJQR12.01-09 | |
| Authors: Eugenia Pedro, Luis Mendes, Luís Lourenço | 165-192
|
| PERCEIVED SERVICE QUALITY AND STUDENTS' SATISFACTION IN HIGHER EDUCATION: THE INFLUENCE OF TEACHING METHODS
| |
| DOI: 10.18421/IJQR12.01-10 | |
| Authors: Ekaterina Viktorovna Troshkova, Violetta Vitalievna Levshina | 193-208
|
| QUALITY MANAGEMENT SYSTEM OF COMPLEX ECONOMIC ENTITY AS ORGANIZATIONAL INNOVATION
| |
| DOI: 10.18421/IJQR12.01-11 | |
| Authors: Marco Antonio Argoti, Andrés Carrión García | 209-226
|
| A NOVEL APPROACH FOR ESTIMATING THE ARL-BIAS SEVERITY OF SHEWHART P-CHARTS
| |
| DOI: 10.18421/IJQR12.01-12 | |
| Authors: Ana Carolina Martins Rosa, Evandro Eduardo Broday | 227-252
|
| COMPARATIVE ANALYSIS BETWEEN THE INDUSTRIAL AND SERVICE SECTORS: A LITERATURE REVIEW OF THE IMPROVEMENTS OBTAINED THROUGH THE APPLICATION OF LEAN SIX SIGMA
| |
| DOI: 10.18421/IJQR12.01-13 | |
| Authors: Filipe Carvalho, Gilberto Santos, Joaquim Gonçalves | 253-276
|
| THE DISCLOSURE OF INFORMATION ON SUSTAINABLE DEVELOPMENT ON THE CORPORATE WEBSITE OF THE CERTIFIED PORTUGUESE ORGANIZATIONS
| |
| DOI: 10.18421/IJQR12.01-14 | |
