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Volume 9 Number 4 Year - 2015
Number of articles: 12
| 1. Dominik Zimon | 551-564 |
| IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ON OPERATING COST FOR SMALL AND MEDIUM-SIZED BUSINESS ORGANIZATIONS AFFILIATED TO A PURCHASING GROUP | |
| 2. Ladan Hassani, Gholamreza Hashemzadeh | 565-576 |
| THE IMPACT OF OVERALL EQUIPMENT EFFECTIVENESS ON PRODUCTION LOSSES IN MOGHAN CABLE & WIRE MANUFACTURING | |
| 3. Javedhusen Malek, Darshak Desai | 577-604 |
| REDUCING REJECTION/REWORK IN PRESSURE DIE CASTING PROCESS BY APPLICATION OF DMAIC METHODOLOGY OF SIX SIGMA | |
| 4. Luis Fonseca, Vanda Lima, Manuela Silva | 605-620 |
| UTILIZATION OF QUALITY TOOLS: DOES SECTOR AND SIZE MATTER? | |
| 5. Rajesh Kumar Jain, Yogesh Doshit, Tripura Sundari Joshi | 621-642 |
| A STUDY OF SERVICE QUALITY OF BLOOD BANKS | |
| 6. Evanthia Giagloglou, Sasa Brankovic, Ivan Macuzic | 643-656 |
| IMPROVING QUALITY OF WORK LIFE THROUGH ELECTROPHYSIOLOGY: AN IDEA ACCEPTED BY INDUSTRY | |
| 7. Ana Pavlovic, Cristiano Fragassa | 657-674 |
| GENERAL CONSIDERATIONS ON REGULATIONS AND SAFETY REQUIREMENTS FOR QUADRICYCLES | |
| 8. Alexandra Simon, Piotr Kafel, Pawel Nowicki, Marti Casadesus | 675-688 |
| THE DEVELOPMENT OF COMPLAINTS HANDLING STANDARDS IN SPA COMPANIES: A CASE STUDY ANALYSIS IN SPAIN | |
| 9. Ana Stranjancevic, Iva Bulatovic | 689-704 |
| CUSTOMER SATISFACTION AS AN INDICATOR OF SERVICE QUALITY IN TOURISM AND HOSPITALITY | |
| 10. Andrija Petrovic, Zoran Jeremic | 705-718 |
| REGULATION AND TRADING WITH GREEN HOUSE EFFECT GASES AND ADVANTAGES OF SERBIA'S ENTRY IN THE EMISSION MARKET | |
| 11. Galina Romanova, Sergey Romanov, Marina Maznichenko | 719-740 |
| QUALITY OF EDUCATION IN TOURISM: CHALLENGES AND INNOVATIVE SOLUTIONS | |
| 12. Dinh Tran Ngoc Huy | 741-746 |
| THE CRITICAL ANALYSIS OF LIMITED SOUTH ASIAN CORPORATE GOVERNANCE STANDARDS AFTER FINANCIAL CRISIS | |