COVID-19 TREATMENT IN THE RUSSIAN FEDERATION: STATE SUPPORT OF MEDICAL WORKERS TREATING COVID-19 IN THE RUSSIAN FEDERATION AND QUALITY MANAGEMENT WITH INDUSTRIAL AND MANUFACTURING ENGINEERING

V. Starodubov, F. Kadyrov, A. Chililov

Abstract: The current situation in the fight against the spread of the coronavirus COVID-19 has demonstrated that the most affected category of citizens (in terms of morbidity and mortality) around the world are healthcare workers. High workloads, the risk of infection and death from coronavirus against the background of sometimes insufficient protection, both physically and socially, leads to the fact that the risks of an increase in the outflow of medical workers from the industry and an increase in the personnel shortage. Most of the states agreed to provide medical workers with a wide range of benefits, guarantees and compensations. At the same time, measures to support medical workers are important not only in themselves, but also as a tool for managing personnel in the industry. This publication examines the experience of the Russian Federation in state support for persons associated with the treatment of coronavirus infection, including in comparison with the experience of some other countries. An assessment of the effectiveness and feasibility of using various measures to support medical workers is given and the conclusion is substantiated that in order to improve the staffing of health care to improve the quality of provided medical services, it is necessary, if possible, to "monetize" benefits and guarantees. Extensive opportunities for this are opened on the basis of industrial and manufacturing engineering of digital healthcare.

Keywords: Quality; Quality Management; COVID-19; Health Workers; State (Social) Support for Health Workers; Guarantees; Benefits; Compensations; Incentive Payments; Digital Healthcare; Industrial and Manufacturing Engineering

DOI: 10.24874/IJQR16.01-01

Recieved: 10.01.2021  Accepted: 18.08.2021  UDC: 005.336.3 578.834

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