COST OF QUALITY PRACTICES AMONG INDIAN INDUSTRIES


Arvind Chopra, Dixit Garg

Abstract: Quality cost system has the potential to become an excellent tool in the overall management of a business. It can provide an indication of the health of management performance in many areas of a company. The implementation of quality costing can produce significant benefits. However, Cost of quality tracking was not as widespread as some would believe. Companies which failed to use significant opportunities to reduce their costs of quality lost money. A survey of north Indian industries was conducted to find out various cost of quality practices followed by them.

Keywords: Quality Engg., Cost of quality, CoQ survey, quality cost practices, Indian industries

DOI:

Recieved: 01.12.2011  Accepted: 20.03.2012  UDC: 658.562

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