PLANNING THE IMPLEMENTATION OF QUALITY THROUGH STRATEGY FORMULATION AND CORPORATE GOVERNANCE


Nikola Stefanovic, Miladin Stefanovic

Abstract: Planning the implementation of quality is a complex process that depends on many different internal and external factors. Planning the implementation is defined by the capabilities of management to visualize the market position of the company and to evaluate the company's strengths, weaknesses, opportunities, and threats. Serving to the company's purposes, planning the implementation of quality must be integrated into the company's strategic objectives and then transferred to other parts of the organization utilizing the corporate governance system. Planning the implementation, as a part of strategy formulation, should be reflected in: 1) company's vision and mission development, 2) goals setting, 3) strategy development aimed at achieving goals, 4) implementation and execution of the strategy, and 4) monitoring, evaluation, control, and readjustment of the strategy. Finally, planning must account for all possible implementation barriers.

Keywords: Planning, quality, strategy, corporate governance, vision, mission, critical success factors, monitoring, control

DOI:

Recieved: 04.06.2007  Accepted: 23.08.2007  UDC: 005.6

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