HOW IWA 2 HELPS TO IMPLEMENT A QUALITY MANAGEMENT SYSTEM IN BACAU UNIVERSITY


I. Caraman, G. Lazar, R. Bucuroiu, O. Lungu, M. Stamate

Abstract: The documentation surrounding ISO 9000 in education indicates that the application of this quality management system to education is debatable; the implementation process is time-consumming. The application of ISO 9000 in education is difficult because of interpretation problems. SR ISO IWA 2: Quality management systems - Guidelines for the application of ISO 9001:2000 in education, made the standard easier to understand and implement by the education sector.

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Recieved: 03.09.2008  Accepted: 08.10.2008  UDC: 005.63:37

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