QUALITY MANAGEMENT SYSTEMS IN SPECIFICAL SERVICIES IN SLOVAK REPUBLIC


Jarmila Salgovicova

Abstract: The paper analyses the approaches to implementation and improvement of services quality in the area of human medicine in Slovak health-service institutions.

Keywords: Total quality management, Models of quality management system applicable in health-care, Improvement of the population's health state, Health-care system, Indicators of quality

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Recieved: 17.09.2008  Accepted: 22.10.2008  UDC: 005:614

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