QUALITY IN HIGHER EDUCATION FROM DIFFERENT PERSPECTIVES: A LITERATURE REVIEW


Goutam Kumar Kundu

Abstract: The purpose of this paper is to provide an overview of existing research and present a holistic understanding of quality in higher education. This literature review builds on major sources of relevant research relating to educational quality methodologies, quality literacy and multi-dimensional concept of quality. The paper attempts to understand quality in education as a relationship amongst all the participants and resources of an educational institution. Based on the results of the literature review, the paper attempts to establish the foundation for a comprehensive understanding and analysis of quality focussing on higher education. This literature review provides a frame of reference that serves as a basis for future research regarding role of quality in education.

Keywords: Quality definition, Higher education, Quality dimensions, Critical success factors, E-learning

DOI: 10.18421/IJQR11.01-02

Recieved: 01.01.2016  Accepted: 19.07.2016  UDC: 005.6:378

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