TOP PRIORITI QMS PRINCIPLES FOR ACHIEVING BUSINESS EXCELLENCE


Aleksandar Vujovic, Zdravko Krivokapic, Jelena Jovanovic

Abstract: The main target of this paper is to select top priority principles of QMS for achieving business excellence. This could be done from the standpoint of significant of principles. That means that. organization should make more attention to this principles in the way for making excellent results. This paper has been developed as a tendency of researchers in the Center for quality-Faculty of mechanical engineering in Podgorica to establish a model for improvement of business processes performances based on quality management system through comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence model. Correlation of principles of the quality management system with QMS principles has been established to that effect. Weight coefficients have been also determined for each principle individually. Thereby key principles were identified, namely priorities in terms of achieving business excellence i.e. areas (principles) were given priorities, that is to say principles that play the biggest part in achieving business excellence.

Keywords: QMS, business excellence

DOI:

Recieved: 15.12.2009  Accepted: 05.05.2010  UDC: 005

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